Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect the information you provide when you create an account, play games or use our services. We take your privacy seriously and set out below the types of information we collect, how we use it, who we may share it with and the choices you have about your data.

Types of data we collect

Personal data

When you register an account or contact us we collect personal information such as your name, date of birth, email address, telephone number and identity documents where required for account verification. We also store account credentials and preferences you choose in your profile.

Technical data

We gather technical information automatically when you use our site, including IP address, device type, browser version, operating system, language settings and site interaction data. This helps us maintain service availability, improve performance and detect misuse.

Transactional data

Transactional and payment information is collected when you deposit, withdraw or place bets. This can include payment method details, transaction amounts, timestamps and any information needed to process payments and prevent fraud.

Use of information

We use the data we hold to operate and improve our services, process transactions, verify identity and comply with legal obligations. Your information supports customer service, account security, responsible gaming checks and internal analytics to improve features and offerings.

We may also use aggregated or anonymised data for reporting and business insights. We do not sell personal data to third parties for marketing purposes.

Data protection practices

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss or alteration. Access to personal information is limited to authorised staff and service providers who require the data to perform their roles. We retain personal data only as long as necessary for the purposes set out here and to meet legal or regulatory requirements.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember your settings, analyse site usage and deliver relevant content. These tools include first-party cookies and third-party analytics providers. You can manage cookie preferences through your browser settings or via the cookie controls on our site.

User rights

You have rights over your personal information, including the right to access, correct, delete or restrict processing of your data, and to object to certain uses. You may also request a copy of the personal data we hold about you in a commonly used format.

Access, correction and deletion of data

To request access, correction or deletion of your data, please contact us at [email protected] or [email protected]. We will respond to valid requests in line with applicable data protection principles and may require identity verification before making changes.

Information sharing and third parties

We may share information with service providers who process data on our behalf, such as payment processors, identity verification services, fraud-prevention partners and hosting providers. We also disclose information when required by law or to protect our rights. Where possible, we limit the scope of shared data and require partners to maintain appropriate safeguards.

Privacy policy updates

We may update this policy from time to time to reflect changes in our operations or legal requirements. Any material changes will be posted on our site and the updated policy will take effect as published. Please check this page regularly for the latest information.